Coffee & Breakroom Division FAQs

All Coffee & Breakroom Questions you may have all in one place.

Frequently Asked Questions

Office coffee machine pricing varies by type and capacity.
Typical ranges:

  • Single-serve brewers (Flavia, Nespresso, Keurig): $400–$1,200

  • Bean-to-cup espresso systems (e.g., Starbucks Serenade, Necta Krea): $5,000–$8,000+

Most customers receive equipment at no cost through our coffee supply programs.


We place and service the brewer for you as long as you continue ordering beverages through us, making it an affordable, hands-off way to offer great coffee at work.

For a 50-person office, we typically recommend a commercial single-serve system, since it delivers speed, reliability, and a wide variety of beverages.

Top options for this size include:

  • Flavia Creation 600 + Chill Unit: best all-around
    Hot + cold drinks; lowest maintenance; great variety

  • Bean-to-cup brewers (e.g., Starbucks Serenade)
    Fresh-ground espresso drinks; more premium; limited hopper flavors

  • Keurig commercial brewers (K-2550 / K-3500)
    Popular + easy to use, hot or over ice options

We’ll help you choose based on your team’s beverage preferences, space/layout and budget.

 

Most repairs are completed within 24 hours by our in-house technicians. We stock common parts to speed up service and prioritize coffee equipment because we know downtime impacts your team’s satisfaction and productivity.

To avoid unexpected issues, we recommend annual preventive maintenance.

We partner with leading coffee brands, including Starbucks, Lavazza, Nespresso, Keurig, and many specialty roasters.

We also support Flavia brewing systems with a wide selection of compatible coffee blends.

Our assortment includes 200+ varieties across light, medium, and dark roasts, plus flavored, decaf, and organic options.
We can also source local and specialty roasters upon request.

Yes. All commercial coffee machines include manufacturer warranties, typically 1–3 years, depending on brand and model.

When you participate in our coffee supply programs, we also provide ongoing maintenance and repair support, often at no additional cost for equipment we provide.

This ensures your machines stay running smoothly with minimal downtime.

Most businesses spend $15–$35 per employee per month on coffee service.
This typically includes equipment placement or rental, coffee, cups, stirrers, and related supplies.

Costs vary based on:

  • Consumption (cups per day)

  • Coffee quality + brand selection

  • Specialty options (espresso, cold brew, etc.)

We can tailor programs to fit your budget, beverage preferences, and employee count.

 

On a per-cup basis, bean-to-cup coffee is typically cheaper:

  • K-Cups: ~$0.50–$0.75 per cup

  • Bean-to-cup: ~$0.15–$0.35 per cup

However, bean-to-cup machines require a higher upfront investment and more maintenance, so the best option depends on office size and usage.

As a general rule:

  • Under ~30 employees: K-Cups are usually more practical + cost-effective

  • 50+ employees: Bean-to-cup systems deliver better long-term value

We can help evaluate your consumption patterns and recommend the most economical solution.

A fully stocked breakroom for 25–50 employees typically costs $300–$600 per month, including:

  • Coffee service: $200–$300

  • Cold beverages + water: $50–$150

  • Snacks + supplies: $50–$100

  • Paper goods + cleaning supplies: $50–$100

Costs vary based on your team’s preferences (premium vs. standard beverages/snacks) and overall usage.

We can tailor a breakroom program to match your budget and culture.

Cold brew typically costs $1.50–$2.50 per serving (e.g., Wandering Bear w/ Kegco), while traditional hot coffee costs $0.50–$1.00 per cup.

Although more expensive, cold brew provides several advantages:

  • Ready-to-drink (no brewing time)

  • Consistent taste + quality

  • Longer shelf life

  • Particularly popular with younger workforces

  • Ideal during warmer months

For offices looking to enhance their beverage program, cold brew can be a high-impact addition.

Each system offers a different experience:

  • Flavia: Uses Freshpack technology (coffee + built-in filter) for a hygienic, mess-free brew. Offers both hot and cold beverage options with minimal cleanup. Great for shared breakrooms.

  • Nespresso: Uses aluminum capsules to produce espresso-style drinks with bold flavor and rich crema. Best for teams that prefer café-style beverages.

  • Keurig: Uses K-Cups to offer popular drinks including coffee, tea, cocoa. Simple to use with broad flavor options.

We can help match the system to your team’s tastes, space, and volume needs.

Machine size depends on employee count and beverage volume. As a general guide:

  • 1–15 employees:
    Compact single-serve systems
    (Flavia Aroma, Keurig K-1550)

  • 15–50 employees:
    Mid-capacity brewers
    (Flavia Creation 300, Nespresso Momento 120, Keurig K-2550)

  • 50–100 employees:
    High-capacity brewers
    (Flavia Creation 600, Keurig K-3550, or multiple units)

  • 100+ employees:
    Multiple machines or bean-to-cup systems placed in multiple locations

We can help size equipment based on headcount, consumption patterns, and beverage preferences (coffee only, specialty drinks, cold brew, etc.).

 

Yes. We offer the Wandering Bear Kegco Cold Brew System, which provides draft‐style cold brew on tap without the need for CO₂ tanks or complicated equipment. It delivers smooth, ready-to-drink cold brew that stays fresh for weeks, a great option for modern workplaces.

We also offer Flavia machines with the Chill Refresh unit for cold beverage options.

 

A bean-to-cup machine grinds whole coffee beans fresh for every cup, then brews espresso-style drinks automatically.

Systems like the Starbucks® Serenade and Necta Krea offer one-touch beverages such as lattes, cappuccinos, americanos, and espresso.

They deliver café-quality drinks and are ideal for offices that prioritize premium coffee and have 30+ employees.

Coffee machines need regular cleaning to stay sanitary and perform well:

  • Daily: Empty drip trays, rinse components, wipe exterior

  • Weekly: Descale brew heads; clean milk systems (if applicable)

  • Monthly: Deep clean internal components

  • Annually: Professional service

We include training for daily/weekly care and offer annual professional cleanings to keep your equipment running reliably.

If your machine goes down, call us right away.
We prioritize urgent repairs and can typically have a technician on-site within 4–8 hours. We stock common replacement parts and, if repairs require more time, we can provide temporary backup equipment to keep coffee flowing.


Many clients also keep a small backup brewer on hand for added peace of mind.

Yes! Our certified technicians service most major commercial brands, including Flavia, Nespresso, Keurig, Starbucks, Curtis, and more. Even if the machine wasn’t purchased through us, we can provide diagnostics, repairs, preventive maintenance, and parts replacement.

Service rates start at $99/hour + parts, and most common issues can be resolved in a single visit.

 

Most commercial coffee machines last 5–10 years with proper care. Single-serve brewers (e.g., Keurig, Nespresso) typically last 5–7 years, while higher-end bean-to-cup systems can perform reliably for 8–10+ years when professionally maintained.

Regular cleaning, descaling, and annual preventative service help extend lifespan, reduce breakdowns, and ensure consistent drink quality.

We provide a full spectrum of commercial water filtration solutions to ensure great taste and protect your equipment. Our primary platform is Pentair Everpure, the industry standard for reliability and performance.

Based on your water quality and equipment needs, we can recommend:

  • Standard in-line filtration

  • Advanced scale-reduction systems

  • Reverse osmosis (RO) systems for challenging water environments

Our team evaluates your location’s water profile and recommends the filtration that delivers the best results and longest equipment life.

Bottled water coolers use 3–5 gallon jugs that must be delivered, stored, and replaced regularly. They’re simple to set up but require ongoing bottle handling and storage space.

Bottle-less systems (like our Oasis Artesian) connect directly to your water line and filter water on-demand. They provide unlimited hot/cold water with no heavy lifting, bottle clutter, or delivery fees.

Key differences:

Feature Bottled Coolers Bottle-less Systems
Water Source Delivered jugs Building water supply
Storage Needed Yes No
Ongoing Cost Bottle delivery Low
Maintenance Bottle replacement Filter changes
Best For Small offices Most offices; frequent use
 

Cost Tip:
If your office uses 3+ bottles per week, a bottle-less system is usually more cost-effective long-term.

Yes! We carry Follett commercial ice dispensers designed for workplaces of all sizes:

  • Champion 7: compact for smaller offices

  • Champion 15: great for mid- to high-traffic breakrooms

  • Symphony Plus 110: high-capacity, freestanding option for large spaces

All models produce chewable nugget ice and include:

  • Touch-free dispensing

  • Advanced sanitation features

We’ll help you select the right size based on your team’s usage and space.

 

Costs depend on whether you choose bottled or bottle-less service:

Bottled Water Service

  • $30–$60/month for delivery (≈3–6 bottles)

  • + $10–$20/month if renting the cooler

Best for low-volume use

Bottle-less (Filtered) Systems

  • One-time installation: $200–$500

  • Annual filter replacement: $50–$100

  • No bottle delivery or storage costs

If your office uses 3+ bottles per week, a bottle-less system is typically more cost-effective long-term and reduces storage and handling.

We can help estimate your monthly cost based on team size and usage.

 

Hot water dispensers are a great way to support more than just coffee drinkers. They provide instant hot water for tea, oatmeal, soups, and other quick-prep items, without the need to brew anything. This makes them an excellent complement to standard coffee machines in diverse breakrooms.

Coffee machines, on the other hand, are designed specifically to brew coffee (and in some cases espresso-based drinks).

A popular option we offer is the Oasis MaxxFill Pulse, offers:

  • Hot, cold, and room-temperature water

  • Fast, on-demand dispensing

  • No brewing or cleanup

Many offices use both, a coffee machine for brewed beverages and a hot water dispenser for added convenience and flexibility.

 

For most standard models we stock, installation is typically scheduled within 2–5 business days. We handle everything; placement, plumbing (if required), setup, staff training, and delivery of initial supplies.

For specialized bean-to-cup systems, please allow 1–2 weeks for delivery and installation.

If your machine goes down unexpectedly, we can often provide emergency replacement within 24 hours to keep your breakroom running.

Absolutely. We support organizations with 2–50+ offices or departments and make multi-site service easy with:

  • Consolidated billing

  • Consistent product selection + standards

  • Location-specific delivery schedules

  • Centralized usage + spend reporting

This ensures every location receives the same quality service, while your team enjoys simplified management and clear visibility across all sites.

Our free 2-day breakroom demo lets your team try equipment and beverages before making a decision.

The demo includes:

  • Delivery + setup of premium coffee machines, cold brew systems, or water dispensers

  • All supplies (coffee, cups, etc.) at no cost

  • Hands-on testing of different machines + drink options

  • Support + check-ins during the trial

After the demo, we gather feedback and share customized program options with no obligation to purchase.

It’s the easiest way to see what your team likes before you commit.

Yes! We offer next-day delivery on orders placed before 5pm for one-off orders, and we can also set up recurring deliveries on a schedule that works best for your team, weekly, bi-weekly, or monthly.

Our local drivers deliver supplies directly to your breakroom and can even stock shelves for you upon request. We also track your usage and send reorder reminders to help prevent outages.

A complete breakroom setup typically includes:

Beverages

  • Tea, hot cocoa, cold brew

  • Bottled or filtered water

  • Cold beverages (sodas, juices)

Serving Supplies

  • Cups & lids (hot + cold)

  • Stir sticks, Napkins

Creamers & Sweeteners

  • Dairy & non-dairy options

  • Sugar + sugar substitutes

  • Flavored creamers

Snacks

  • Chips, bars, nuts, etc.

Paper Goods

  • Paper towels

  • Plates, bowls, napkins

Cleaning + Maintenance

  • Cleaning wipes or sprays

  • Breakroom trash bags

We can build a customized breakroom program so you only stock what you need and never run out.

Yes! We carry a wide selection of better-for-you snacks, including:

  • Granola + protein bars

  • Nuts + trail mix

  • Dried fruit

  • Veggie chips

  • Sparkling water + unsweetened teas

  • Low-calorie + low-sugar options

We can also build custom healthy-snack programs that support corporate wellness goals, while still offering a mix of classic favorites to keep everyone happy.

 

A full-service coffee program includes everything needed to keep your breakroom running smoothly:

Equipment

  • Coffee machine placement (often free with supply purchase)

  • Setup, installation and training

Supplies

  • Coffee and beverages

  • Cups, lids, stirrers, napkins

  • Creamers, sweeteners, and flavorings

Service and Support

  • Regular delivery and restocking

  • Equipment maintenance and repair

  • Staff training on equipment use and daily care

  • Usage tracking and reporting to prevent outages

You will also have a dedicated account manager and customer service representative your program and ensures consistent service.