Warehouse Direct General Frequently Asked Questions
How do I contact Customer Service?Genevieve RahmanYou may phone (800) 600-0065 or fax (800) 600-0068.
Can I order something I don’t see in your catalog?Genevieve RahmanYes, please contact customer service and we will be happy to source it for you.
When placing an order over the internet, why are some item numbers coming up invalid?Genevieve RahmanWhen you are entering item numbers over the internet, do not use the characters ( / ) or ( - ). If you have not entered these characters, and are still encountering problems, please contact customer service for assistance.
How do I return a product?Genevieve RahmanPlease contact Customer Service and we will be happy to assist you.
Is there a minimum order amount I need to spend?Genevieve RahmanNo. There is no minimum order amount.
I want to order some office furniture. Can I do that online?Genevieve RahmanNot all furniture is not available online. If you do not see what you are looking for, please contact Customer Service and we will be happy to assist you with your furniture order. Please note, additional freight charges may apply to some furniture orders.
Can I order custom products, like custom stamps?Genevieve RahmanYes, if you do not see the custom item you need in our print catalog or web site, please contact Customer Service, and they will be happy to assist you with your custom product needs.
If I don’t receive all of the items in my order, how long do I have to report it to Customer Service?Genevieve RahmanPlease report missing items within seven days from the delivery date..